LegalTech | Trust – Part 3

Trust is an essential part of every business relationship.
How do you build trust with your business partner/client?
– Be honest in all your business dealings, negotiations and offers – do not cut corners
– Be a good and straightforward communicator – mean what you say
– Try to respond as quickly and clearly as you can
– Encourage client feedback and act on it
– Provide excellent products and superb customer service
– Be transparent in everything you do
– When you are wrong, admit it openly and apologize
– Cultivate your business relationship – invite your good business partners for dinner or event – yes, your client and business partner can become your friend in some way, too

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