Month: March 2021

Perhaps you were a customer of a Helpdesk. Perhaps you were a Helpdesk person, assisting your customers every day. Perhaps you were a Helpdesk Manager/Supervisor. Perhaps you were a Partner responsible for IT. You may have often wondered whether it is a good idea to outsource your Helpdesk operation...

Perhaps you were a customer of a Helpdesk at a law firm. Perhaps you were a Helpdesk person, assisting your customers every day. Perhaps you were a Helpdesk Manager/Supervisor. Perhaps you were a Partner responsible for IT. You may have often wondered how to innovate the Helpdesk operation? It is on...